Introducing – Remote Deposit Capture (RDC)

Remote Deposit Capture (“RDC”) is a new tool that is designed to make it easy and convenient to deposit checks anywhere, anytime from your camera enabled (Android/IOS) smartphone into your account. This FREE services makes it easier than ever to bank with FFCU! To get started, download Family Financial Credit Union’s Mobile Banking App today from the iTunes store or the Google Play store. ** Must be enrolled in FFCU eBranch **

How to Sign Up and/or Qualifications:
Mobile deposit will be automatically enabled in your mobile application based on your personal account being in good standing and meeting the following criteria. (Business accounts are not eligible for Remote Deposit Capture at this time.)

Qualification Process Standards:

  • The Primary member must be 18 years of age
  • Account must be open for at least 45 days
  • Must be an active home banking user. (Logged on within 60 days)
  • The account must have an active Debit Card and valid email address.
  • Account must be in good standing

To insure efficient use of the FFCU Mobile Deposit feature within the FFCU Mobile Application, please leave a space between your signature (endorsement) and the required restrictive endorsement: FFCU For Mobile Deposit Only.

We have found due to a system limitation if these two items intersect the software is unable to decipher the endorsement and deposits are being rejected.  Please call our Contact Center if further clarification is necessary: 1-800-332-0779.